Cummins Diesel Generator Product Quality Notice

In order to facilitate Guangxi Dingbo Generator Set Manufacturing Co.,Ltd. to understand and analyze product quality problems and their failure problems, improve the product quality of Cummins diesel generators in a timely manner, and better serve users, please state the following when reflecting the product quality of Cummins diesel generators matter.

1. The time and place of the failure of the Cummins diesel generator.

2. Cummins diesel generator factory number (machine number), model, order number, delivery number, delivery date, and exact address of the consignee.

3. Cummins diesel generator operating conditions, accumulated working time (hours), working status (power, speed), fuel and oil grades used.

4. The characteristics of the driven equipment (model, power consumption, structural characteristics, etc.).

5. Description of the failure phenomenon.

6. The parts or components for which compensation or repair is required should be sent to or brought to the company along with the damage process records or instructions for analysis. If the user finds that there are many problems or the problems are particularly serious, they should stay on site and inform them in time, and Dingbo Power will send professional technicians to analyze them together.

In order to do a good job in the after-sales service of Cummins diesel generator products and reduce the losses caused to users due to quality problems of Cummins diesel generator products, Guangxi Dingbo Generator Set Manufacturing Co.,Ltd. has established a 24-hour repair processing system. Users can get timely and professional consultation and after-sales service from Guangxi Dingbo Generator Set Manufacturing Co.,Ltd.by dialing the hotline: 13878198542. Looking forward to your inquiry, please send email to us for details sales@dieselgeneratortech.com.